Latest review first
My wife and I got her Scion ia and have used their services for almost 2 full years. Unfortunately, we missed that we were being ripped off until now. Naturally, today they lost our trust and our business. Each time the maintenance came on, they replaced our oil as...Read more
Company wrote 0 private or public responses to the review from Jan 03.
Green Brook Township, New Jersey
I just got a brand new 2016 scion im and as soon as i signed the contract of purchase of the car, i noticed the smell from the ac. I rold the dealer about that and i took back for a service but they said nothing wrong because the ac pressures are normal. But now when...Read more
Company wrote 0 public responses to the review from Sep 07, 2016.
I own a 2011 Scion Xb with 35,360 gentky used miles on it and check engine light came on. Took it to dealership and they said it would cost $5000.00 to replace it and that I am 1 month and 6 days beyond the 60 month/60,000 mile factory warranty. Also when I contacted...Read more
Company wrote 0 public responses to the review from Jul 14, 2016.
i got a brand new 2016 scion iA, i fell in love with it until after 6 months of ownership and less than 7,000 miles my display screen started to turn off while i was driving it! ive gone to the dealership three times to get it fixed and they tell me since they dont see...Read more
Company wrote 0 public responses to the review from May 31, 2016.
Before notice of recall of oil consumption issue the engine locked up and had to replace the engine with used junk yard engine, Scion reimbursement team told me they would make it wright. Now they will not honor there word. Because I did not record engine part...Read more
Company wrote 0 public responses to the review from Sep 08, 2015.
I didn't like
- Refusal to escalate
Spoke to Naomi in customer care that gave me the same run around and refused the following - a) allowing me to speak to her supervisor b) the name of anyone else in Toyota customer care that I could write to c) the address to their legal department d) stated that their...Read more
Company wrote 0 private or public responses to the review from Feb 20, 2015.
I didn't like
- Refusal to escalate
Extended Warranty Review
Moved to Hawaii, Hi with leased Scion IQ, Toyota will not honor it's service agreement. I will have to pay for all service to the car even though I have an extended warranty on the Scion.
Company wrote 0 public responses to the review from Jan 05, 2015.
I have a 2008 scion tc. The rear hatch garnishment broke on my car. Scion offered a warranty extension due to the part being defective. We'll literally a month after the extended warranty expired mine broke. I am a 130lb female who merely tried lifting to hatch. I...Read more
Company wrote 0 public responses to the review from Sep 17, 2014.
I am a 51 year old man who knows a lot about vehicles, not a young person to young to know whats going on. I have an 09 scion Xb and have owned since new. I never sat down and read my entire owners manual and should not ever have to. At about 40,000 miles I noticed...Read more
Company wrote 0 private or public responses to the review from Jan 01, 2014.
I was about 12 minutes into making a complaint, when I was transferred to a computer generated system. I was trying to make a formal complaint about TSB #302369 when the guy I was talking to transferred me to a computer. He had already put me on hold several times. ...Read more
Company wrote 0 public responses to the review from Jun 12, 2013.
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