Most helpful review

Scion Rocks!

Got a 2010 tc always gets thumbs up totally awesome car. Mine I got used it now got 225k and running awesome never no problems. I made lots of upgrades 50000 watt audio tint LEDs 22" rims tons of engine mods I'm pushing 225hp will blow away 5.0mustangs got it up to 140mph late nite on highway, To bad Toyota stop building scion there awesome cars.
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ID
#1596146 Review #1596146 is a subjective opinion of poster.
Location
Los Altos, California
New Reviewer

Untrustworthy service department and poor customer service from manager

My wife and I got her Scion ia and have used their services for almost 2 full years. Unfortunately, we missed that we were being ripped off until now. Naturally, today they lost our trust and our business. Each time the maintenance came on, they replaced our oil as well as rotated our tires. Today, the person working the desk, who had only been there one month, brought to our attention our oil was being changed 2,000 miles early each time. The check engine light was only for standard tire rotation. After charging us full price today after they changed the oil again, I insisted we not have to pay since they over used our free warranty oil changes based on their miscalculated services. I spoke to their manager who was condescending and eventually began to say "I can't answer the questions you don't ask," me which translates to...you trusted our service department to do the right thing and we betrayed your loyalty and have 0 qualms about rectifying our mistake.
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ID
#1161399 Review #1161399 is a subjective opinion of poster.
Location
Green Brook Township, New Jersey
Reason of review
Poor customer service
Loss
$95
Preferred solution
Full refund

2016 Scion - Im Car Review from Auburndale, Florida